AgilQuest`s Consulting Services team helps to ensure that you realize a rapid return on your software investment by providing the project planning, business process analysis, and training necessary for you to achieve efficiency and effectiveness in using OnBoard. Our Agile Workplace Methodology is based on 13 years of experience performing global deployments for some of the world`s premier companies, firms and governments. This methodology, coupled with the extensive expertise of our consultants, ensures that you will receive services of the highest quality and efficiency. Our Consulting Services team will work closely with you to ensure the speed and success in your implementation of the OnBoard Workplace Management Solution. Our Consulting Services team delivers expertise and guidance for all types of deployments, from small pilot programs to large-scale global enterprises. Our Agile Workplace Methodology allows for maximum service delivery flexibility as we partner with your internal deployment team to share the tasks necessary to ensure your implementation is a success. We understand the close relationships and interdependencies between an organization`s culture and business processes, its facilities, and its technology. We view these three disciplines as three legs to a stool, each necessary to support the business. A change in one will almost always impact the other two, so our team makes sure customers understand the "pros and cons" of their decisions about workplace policies and procedures or choices when tailoring the OnBoard business rules. The Agile Workplace Methodology can include the following services: Visioning your Workplace Project Planning Creation and Documentation of Policies and Procedures Developing Communications Plans (as part of a change management process) Defining Business Requirements Software Tailoring and Configuration Installation Testing within Customer`s Environment Integration with data sources such as HR, Microsoft® Active Directory®, Microsoft Outlook®/Exchange, IBM Lotus Notes®, email, financial systems for charge-backs, telephony systems including traditional PBX and VoIP, LDAP, Single Sign-on (SSO), etc. Training System Administrators and End Users We assign an Account Manager to every customer and are the one point of contact for all of AgilQuest`s resources. Our Account Managers are experienced in leading implementation and customization teams to insure successful implementations of the OnBoard Workplace Management Solution. They understand business processes, work fluidly with your facilities and human resource teams, scope customization and integration requirements and manage project plans to assure your success. They work with our technical Implementation Consultants to address all aspects of an engagement. The AgilQuest Consulting Services team`s experience and expertise, guided by our Workplace Management Implementation Methodology, ensures that your deployment of the OnBoard Workplace Management Solution happens rapidly, securely and successfully with a foundation for ongoing adoption and growth.